FAQ
FREQUENTLY ASKED QUESTIONS
General Frequently Asked Questions
The sample can be free, and the freight will be in charge of you. After payment done, we will arrange samples for you
Sure, color,fragrance,weight,shape,package all can be customized as request.
Normally our payment term is 30% before order, 70% pay off before shipment, also you can arrange payment by paypal or western union.
Normally the production lead time is 2~7days after order confirmed, if you are urgent, it can be faster.
1).Yes, private label is available, we can customize for you as request.
2).Sure, OEM is available, you can put your logo on the box and labels.
3). you can send us your artwork to do print directly, also we have professional design team, we can design for you according to your picture ,sample or ideals.
you can please check the product list with the details, and let me know which one you prefer?
Yes, of course, please check the pictures and videos, just let me know how many you need ?
It can work as……， and how many you need to take as sample?
It can be used, but not for a long time. After all, it is a natural material and cannot withstand long-term wind, sun and rain. In order to prolong the service life, it is strongly recommended to use it indoors or on non-open-air courtyard balconies.
Hello, please check our product catalogue. I have marked the best-selling models and the countries where they are sold for your reference.
Do you need to take some samples?
About production
Yes, 1, MOQ for printing logo is: xxxpcs. 2, Economic option: printed sticker with logo on box with no MOQ.
Yes, we accept custom packaging order.
Yes, Customized package is welcome!
Yes, would you please show me your design and request, so that I can check if the design is okay and I will get the best price for you.
Yes, how many colors your logo will be ? If there is any photo to have a look at then we can check the cost.
According to the order quantity of styles and order time. In the off-season, 1 40HQ takes about 15-20 days. In peak season, it may take 25-30 days for a 40HQ. It's already the peak season now. We need to place the order asap so that I can help you to arrange the fastest delivery date. But if place order in busy season, need to double confirm.
we usually need 7-10 working days for delivrey time, but if you have any special or urgent order, I will try help to apply for a top urgent order with faster delivery time for you, my friend.
Could you advise the quantity of your order so that I can confirm the correct delivery date for you?
Our production time will be around 20-35 days for lamp shade and 45-55 days for lamps.
As normally 10-15 working days but it depends on the order requirements!
WANT TO WORK WITH US?
We did investigate the market recently and have some new products to share with you.
We would like to share with you a series of hot style, which is very novel and our sales champion this month. I enclose the picture and our preferential price for your reference. I believe that you can certainly win very good sales in your area.
Yes, we have BSCI, ICTI audit reports. However, it depends on whether you only need the BSCI/ICTI reports, or you need to go through the entire inspection process. The cost and preparation time depends.
We have BSCI factory aduit, welcome to visit our factory any time.
Our main market is European, America, Japan and South America. Actually we have customers all over the world, so our products have almost all certificates that customers need.